1. About this Policy
1.1 This policy explains when and why we collect personal information about our members and other club users, how we use it and how we keep it secure and your rights in relation to it.
1.2 We may collect, use and store your personal data, as described in this Data Privacy Policy.
1.3 We reserve the right to amend this Data Privacy Policy from time to time without prior notice (but amendments will not apply retrospectively). We will seek to update you when changes occur but you are also advised to check our website for updates.
1.4 We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.
2. Who are we?
2.1 We are Weald Coaching Limited. We can be contacted at our registered office which is 18 Lime Trees, Staplehurst. Kent TN12 0SS, john.swannick@wealdcoaching.com and 01580 234322.
3. What information we collect and why.
The attached table sets out the type of data we generally hold, where and how it is obtained, the purpose for collecting and, where we store it, why. It also sets out the legal basis on which we process the different types of data.
4. How we protect your personal data
4.1 We will only transfer your personal data outside the EU where we have full and transparent agreements with data processors working on our behalf who undertake to maintain rigorous data privacy policies consistent with EU regulatory requirements.
4.2 We have implemented, as a minimum, generally accepted standards of technological and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
4.3 Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.
4.4 For any payments made by you online, we will only use recognised online secure payment systems.
4.5 We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
5. Who else has access to the information you provide us?
5.1 We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where required to do so by law or as set out in the table above or paragraph 5.2 below.
5.2 We may pass your personal data to third parties who are service providers, agents and subcontractors to us for the purposes of completing tasks and providing services to you on our behalf (e.g. to send you mailings or collect playing availability). However, we disclose only the personal data that is necessary for the third party to deliver the service, except where you have willingly provided additional personal information, and we have agreements in place that require them to keep your information secure and not to use it for their own purposes.
6. How long do we keep your information?
6.1 We will hold your personal data on our systems for as long as you are a customer of the company and for as long afterwards as it is in the company’s legitimate interest to do so or for as long as is necessary to comply with our legal obligations. We will review your personal data every year to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop processing your personal data except that we will retain your personal data in an archived form in order to be able to comply with future legal obligations e.g. compliance with tax requirements and exemptions, and the establishment exercise or defence of legal claims.
6.2 We securely destroy all financial information once we have used it and no longer need it.
7. Your rights
7.1 You have rights under the GDPR:
(a) to access your personal data
(b) to be provided with information about how your personal data is processed
(c) to have your personal data corrected
(d) to have your personal data erased in certain circumstances
(e) to object to or restrict how your personal data is processed
(f) to have your personal data transferred to yourself or to another business in certain circumstances.
7.2 You have the right to take any complaints about how we process your personal data to the Information Commissioner:
https://ico.org.uk/concerns/
0303 123 1113.
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
For more details, please address any questions, comments and requests regarding our data processing practices to john.swannick@wealdcoaching.com.